Privacy Policy

Privacy Policy

Johnstons Marine Services, LLC
Website: https://1jms.com
Last Updated: October 14, 2026

1. Introduction

Johnstons Marine Services, LLC (“JMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact our company, request marine services, complete online forms, or interact with our advertising and communications.

2. Information We Collect

Depending on how you interact with JMS, we may collect:

  • Contact Information: Name, email address, telephone number, and mailing or billing address.
  • Vessel Information: Vessel name, make, model, engine information, location, and other details relevant to requested marine services.
  • Service Information: Requests for mechanical surveys, diesel engine repairs, maintenance, yacht management, estimates, and related services.
  • Customer Communications: Information provided through telephone calls, emails, website inquiries, and online forms.
  • Website Usage Information: Technical information such as IP address, browser type, device information, and website interactions, where collected through our website and its service providers.

3. How We Collect Information

We may collect information when you:

  • Visit our website at https://1jms.com.
  • Submit a customer inquiry or service request through Jotform.
  • Complete a lead generation form through Facebook or Instagram.
  • Contact us by telephone or email.
  • Request an estimate, mechanical survey, repair, or other marine service.
  • Subscribe to or interact with our email communications.
  • Interact with our website or advertising.

4. How We Use Your Information

JMS may use the information collected to:

  • Respond to customer inquiries and service requests.
  • Prepare estimates and schedule marine services.
  • Communicate regarding mechanical surveys, repairs, and maintenance.
  • Provide customer service and project updates.
  • Send newsletters, company announcements, and promotional communications where permitted by law.
  • Measure and improve our website, advertising, and customer communications.
  • Maintain business records and fulfill legal obligations.
  • Protect our business, customers, and website against misuse or unauthorized activity.

5. Email Marketing and Customer Communications

JMS uses Mailchimp to manage customer communications and email marketing.

If you receive promotional emails from JMS, you may unsubscribe using the link provided in those emails or contact us at info@1jms.com.

We may continue sending necessary non-promotional communications relating to services, transactions, or existing customer relationships.

6. Online Forms and Advertising

JMS uses Jotform to collect information submitted through online customer inquiry and service request forms.

We also use Facebook and Instagram advertising, operated by Meta, to promote our marine services and connect with potential customers.

When you submit a Meta lead form, we may receive the information you voluntarily provide, including your name, contact details, and information about your service needs.

We use this information to respond to your inquiry, discuss requested services, and follow up regarding potential business opportunities.

Information processed directly by Meta or Jotform may also be subject to those providers’ privacy policies.

7. Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to support website functionality, understand visitor activity, measure advertising performance, and improve our services.

These technologies may include Google Analytics, Google Tag Manager, Meta Pixel, and other analytics or advertising tools used by Johnstons Marine Services, LLC.

Some of these technologies may collect information such as IP addresses, browser types, device information, pages visited, and interactions with our website.

We are implementing a cookie consent management system to provide visitors with greater transparency and control over the use of non-essential cookies and tracking technologies.

In the meantime, visitors may manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect website functionality.

For questions about our use of cookies or personal information, please contact us at info@1jms.com.

8. Sharing of Information

JMS may share personal information with trusted service providers when reasonably necessary to operate our business, including:

  • Website hosting and technical service providers.
  • Online form providers, including Jotform.
  • Email communication providers, including Mailchimp.
  • Advertising and analytics providers, including Meta and Google, where applicable.
  • Business administration, payment processing, and customer service providers.

We do not sell customer contact lists to data brokers.

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.

9. Data Security and Retention

JMS takes reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including customer service, business operations, recordkeeping, and legal compliance.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we maintain.

You may also opt out of promotional email communications at any time.

To submit a privacy-related request, please contact us at:

info@1jms.com

We will review and respond to requests in accordance with applicable law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

JMS is not responsible for the privacy practices of websites or services operated independently by third parties. We encourage visitors to review their privacy policies.

12. Children’s Privacy

Our website and marine services are intended for adults and business customers and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take appropriate steps to address it.

13. Changes to This Privacy Policy

JMS may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how JMS handles personal information, please contact:

Johnstons Marine Services, LLC
Website: https://1jms.com
Email: info@1jms.com